|
|
Our Veterinarians
Our Facility
Why AAHA Accreditation?
|
| Hours |
| Monday: | 8:00am - 6:00pm | | Tuesday: | 8:00am - 8:00pm | | Wednesday: | 8:00am - 8:00pm | | Thursday: | 8:00am - 6:00pm | | Friday: | 8:00am - 6:00pm | | Saturday: | 8:00am - 2:00pm | | Sunday: | Closed |
|
| Location |
Heartland Animal Hospital PC
1051 West Stearns Road
Bartlett, IL 60103-4509
Phone: (630)372-2000
Fax: (630)372-2097 |
|
About
Heartland Animal Hospital PC
Compassionate care specializing in cats and dogs.
Our Mission Our mission is to always show respect to our clients, even under stressful circumstances. We respect their time by appropriate scheduling, and make every effort to ensure a maximum wait time of 15 minutes. Clients will be acknowledged with a smile and attended to as quickly as possible. Phone questions and concerns will be handled promptly by appropriate support staff. Our patients are important family members, and any time a family member is not feeling well we will offer an appointment time within 24 hours of the call or offer technical phone assistance if necessary. We welcome questions, compliments, and complaints, and we strive for continuous improvement in our client service.
We value and respect our facility. A clean, odor free facility is a priority. We submit to a rigorous accreditation process by the American Animal Hospital Association and are proud to meet their standards of care.
All pets are treated as precious family members. They will be kept clean and attended to while in our hospital. We will ensure that all treatment recommendations and test results are communicated to our clients in a timely manner. We will provide written release instructions and handouts whenever possible to supplement these communications. To aid in compliance with recommended therapies and testing, we will provide all clients with follow up phone calls or written reminders.
Our Veterinarians
Click here to read about our veterinarians.
Our Facility
Click here to view our facility.
Why AAHA Accreditation?
Click here to find out how our AAHA Accreditation benefits you!
Hospital Forms
Looking for hospital forms? Click here
|